Contact Us

Questions about an order, a product, or anything else? We are happy to help.

Customer support

Email: support@buwawa.xyz
We reply within 24 hours, 7 days a week.

Order help

For faster service, please include in your email:

• Your order number (starts with BW)
• The email address used at checkout
• A short description of the issue, with photos if relevant

Shipping & returns

Before writing in, check our Shipping & Returns page — most delivery and return questions are answered there.

Wholesale & collaboration

Interested in carrying BuWaWa in your store or collaborating with us? Email us at support@buwawa.xyz with "Wholesale" or "Collab" in the subject line.